| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Possible Service Interruption - System Maintenance Scheduled - Friday, May 10
Scheduled Maintenance Report for Mode
The scheduled maintenance has been completed.
Posted May 10, 2024 - 13:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2024 - 12:00 PDT
Maintenance will begin as scheduled in 60 minutes.
Posted May 10, 2024 - 11:01 PDT
On Friday, May 10, 2024 Mode will be performing system maintenance during the
following period of time:

Start time: 12:00:00 PM Pacific time
End time: 13:00:00 PM Pacific time

During this maintenance window, access to the Mode platform may be unavailable, directly or via the
Mode API. Any operations scheduled during the maintenance window, such as scheduled report runs, will
be queued to run immediately after the maintenance window ends.

You can always monitor the status of the Mode platform at our status page

We apologize for any inconvenience this may cause. Please reach out to us
at support@mode.com if you have any questions.
Posted May 03, 2024 - 06:31 PDT
This scheduled maintenance affected: Site and API, Data Source Connectivity - Direct Connect, Data Source Connectivity - Bridge, Notebooks: Python & R, Report Run Scheduler, Reports and Dashboards, Visual Explorer, and SQL Editor.