| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

All Systems Operational
Site and API   ? Operational
Data Source Connectivity   ? Operational
Data Source Connectivity - Bridge   ? Operational
Notebooks: Python2   ? Operational
Notebooks: Python3   Operational
90 days ago
99.97 % uptime
Today
Notebooks: R   Operational
90 days ago
99.97 % uptime
Today
Report Run Scheduler   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Webapp & API
Fetching
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - This incident has been resolved.
Dec 6, 08:15 UTC
Update - A fix has been implemented and we are monitoring to ensure that the site is functioning normally again.
Dec 6, 04:33 UTC
Monitoring - A fix has been implemented and we are monitoring to ensure that the site is functioning normally again.
Dec 6, 04:33 UTC
Investigating - We are currently investigating an application outage.
Dec 6, 04:32 UTC
Dec 5, 2018
Resolved - Back to normal, apologies for the turbulence. Site issues were the result of a deploy enabling a new storage layer load balancer missing a key configuration value. This value was present in the staging and canary environments.
Dec 5, 01:13 UTC
Investigating - We are currently investigating this issue.
Dec 5, 00:58 UTC
Dec 4, 2018

No incidents reported.

Dec 3, 2018
Resolved - This incident has been resolved.
Dec 3, 20:04 UTC
Monitoring - The underlying issue has been identified and addressed and we are monitoring the application's apparent recovery.
Dec 3, 19:25 UTC
Investigating - We are currently investigating a major performance degradation.
Dec 3, 19:10 UTC
Dec 2, 2018

No incidents reported.