| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site and API Operational
Data Source Connectivity - Direct Connect Operational
Data Source Connectivity - Bridge Operational
Notebooks: Python & R Operational
Report Run Scheduler Operational
Reports and Dashboards Operational
Visual Explorer Operational
SQL Editor Operational
Third Party Dependency Operational
Ticketing System - Intercom Operational
90 days ago
100.0 % uptime
Today
Discovery Database Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 10, 2026

No incidents reported today.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Mode Scheduled System Maintenance: Saturday, May 2
Completed - The scheduled maintenance has been completed.
May 2, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 23:30 PDT
Scheduled - To ensure the continued reliability and performance of our services, we will be performing a scheduled database upgrade this coming weekend.

Maintenance Window:
Global Standard (UTC/GMT): Saturday May 2 | 6:30 AM - 7:30 AM
Australia (AEST - Sydney): Saturday May 2 | 4:30 PM - 5:30 PM
US East Coast (EDT): Saturday May 2 | 2:30 AM - 3:30 AM
US West Coast (PDT): Friday May 1 | 11:30 PM - 2:30 AM

Impact:
Users will be unable to log in or access any platform services.

What this means for you:
We recommend saving all active work and logging out of the system prior to the start of the maintenance window. Our team will be working to ensure the upgrade is completed as quickly as possible to minimize any disruption to your workflow.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your experience.
Apr 30, 05:28 PDT
May 1, 2026
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

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