| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

All Systems Operational
Site and API
Operational
Data Source Connectivity - Direct Connect
Operational
Data Source Connectivity - Bridge
Operational
Notebooks: Python & R
Operational
Report Run Scheduler
Operational
Reports and Dashboards
Operational
Visual Explorer
Operational
SQL Editor
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - The hotfix has resolved the issue.
Sep 27, 11:34 PDT
Monitoring - Our Engineers have deployed a fix for the issue impacting the Query Editor and Datasets and are monitoring.
Sep 27, 11:25 PDT
Identified - Our Engineers are aware of and working on a hotfix for this issue.
Sep 27, 11:12 PDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 12:03 PDT
Investigating - We are currently investigating incidents of Reports having incorrect formatting in the SQL Editor, Report View, Emails, and PDF attachments.
Sep 20, 11:26 PDT