| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

All Systems Operational
Site and API ? Operational
Data Source Connectivity ? Operational
Data Source Connectivity - Bridge ? Operational
Notebooks: Python2 ? Operational
Notebooks: Python3 Operational
Notebooks: R Operational
Report Run Scheduler ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Webapp & API
Fetching
Past Incidents
Jun 17, 2019

No incidents reported today.

Jun 16, 2019
Completed - We are postponing this round of database maintenance to a future date. We’ll update here when we determine a next date. For that past few weeks our operations team has been running through the planned maintenance in various scenarios to build, test and verify that our runbooks are sufficiently comprehensive. Since Thursday evening we’ve been doing the “up front” work for Sunday’s maintenance. During this period we ran into some issues that did not appear during the previous tests. Rather than moving forward optimistically we’re taking a knee and reassessing our plan.
Jun 16, 03:44 UTC
Scheduled - Mode will be unavailable for approximately two hours Sunday June 16th between 8am and 10am PST whilst we perform some updates to our core databases. As much as possible we try to keep the site up during maintenance but in this case it is both safer and faster to do the work with the site offline.
Jun 9, 18:08 UTC
Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019
Completed - And we're done!
Jun 9, 19:15 UTC
Verifying - Performing post upgrade backups and then this maintenance window will be over. Expecting that'll take another 10-15 minutes.
Jun 9, 19:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:01 UTC
Scheduled - We'll be performing maintenance on several of the databases that support Mode. A majority of this will no impact on the site. There will be a few moments spanning 30-60s were the site is impacted. If that changes we'll post updates here.
Jun 9, 18:00 UTC
Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.