| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

All Systems Operational
Site and API ? Operational
Data Source Connectivity ? Operational
Data Source Connectivity - Bridge ? Operational
Notebooks: Python2 ? Operational
Notebooks: Python3 Operational
Notebooks: R Operational
Report Run Scheduler ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 17:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 16:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 7, 16:51 UTC
Investigating - We are currently investigating this issue.
Jun 7, 16:51 UTC
Jun 6, 2021
Update - Database Maintenance is complete! Thank you for your patience.
Jun 6, 16:40 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 16:30 UTC
Verifying - The database has been upgraded. We're conducting some validation but we expect to be back online soon.
Jun 6, 16:27 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 15:00 UTC
Scheduled - Maintenance will begin as scheduled in approximately 30 minutes.
Jun 6, 14:35 UTC
Jun 5, 2021

No incidents reported.

Jun 4, 2021
Resolved - This incident has been resolved.
Jun 4, 20:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 17:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 17:13 UTC
Investigating - We are currently investigating an application performance issue related to White Label Embeds. Our engineering team is working to identify the root cause.
Jun 3, 22:13 UTC
Jun 3, 2021
Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.