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The incident has been resolved. Please reach out to Support, via chat or by emailing support@mode.com, if you are still encountering any issues in receiving scheduled emails. Thank you for your patience as we worked to resolve this.
Posted Mar 31, 2025 - 05:57 PDT
Monitoring
A fix for the issue has been implemented by our engineers. Scheduled emails that were not previously received should be arriving in the respective inboxes.
Posted Mar 31, 2025 - 05:25 PDT
Identified
We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.