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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Discovery Database Sync Delay

Incident Report for Mode

Resolved

The Discovery Database sync delay has been resolved. The sync completed successfully and data is now up to date.
Posted Dec 19, 2025 - 05:06 PST

Identified

We have identified an internal issue affecting the Discovery Database sync, resulting in a delay of up to 24 hours. Some customers may see missing or outdated data during this period.

We are actively working to resolve it and will provide an update once resolved.
Posted Dec 18, 2025 - 09:02 PST
This incident affected: Discovery Database.
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