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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Mode Degraded Performance

Incident Report for Mode

Resolved

This incident has been resolved.

Posted Aug 30, 2023 - 17:41 PDT

Monitoring

A fix has been implemented and we are monitoring results.

Posted Aug 30, 2023 - 16:57 PDT

Identified

Our engineering team has identified the root cause of an issue impacting performance when loading pages.

Posted Aug 30, 2023 - 16:03 PDT

This incident affected: Reports and Dashboards, Visual Explorer, and SQL Editor.