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Intercom access has recovered, and the Support team has resumed normal operations.
Posted Oct 21, 2025 - 05:03 PDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 05:34 PDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 05:33 PDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 05:32 PDT
Investigating
Intercom messenger is experiencing degraded performance and the Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
Posted Oct 20, 2025 - 05:21 PDT
This incident affected: Ticketing System - Intercom.