We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.
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Things are back in working order! There are a small number of scheduled reports that may have not been delivered but notifications should resume during the next scheduled run. We apologize for the disruption/delay in scheduled report runs. We continue to investigate the root cause in order to prevent this issue from happening again. Thanks you for your patience!
Posted Dec 03, 2019 - 12:59 PST
Monitoring
There were some issues with emails and slack messages sent from scheduled reports. Our systems are catching up, but you may see a delay of several minutes or hours as they do. We will update when systems are back to normal