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On July 31st, we experienced higher than expected memory usage between 10:15AM and 10:40AM PST. We expect this to have three potential impacts:
1. Some users may experience an exception during Report Cloning. Please retry that action. 2. Some Scheduled Report Runs may not have started their runs as expected during this timeframe. We will automatically retry those runs every five minutes. Some Scheduled Runs may have a brief delay. 3. Some Report Runs' Notebook Runs may have failed. Please manually retry those Report Runs.
If you have any questions, please reach out to Support via chat or email (support@mode.com).
Thank you,
Posted Jul 31, 2024 - 11:15 PDT
This incident affected: Notebooks: Python & R, Report Run Scheduler, and Reports and Dashboards.