| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Service Interruption - Urgent Platform Maintenance - Tuesday, March 15th
Scheduled Maintenance Report for Mode
Completed
The scheduled maintenance has been completed.
Posted Mar 15, 2022 - 19:26 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2022 - 19:00 PDT
Scheduled
On Tuesday, March 15th, 2022, Mode will be performing urgent maintenance during the following time:

Start Time: 7 pm Pacific Time
End Time: 7:30 pm Pacific Time

Access to the Mode platform may be unavailable during this maintenance window, directly or via the Mode API. Any operations scheduled during the maintenance window, such as scheduled report runs, will be queued to run immediately after the maintenance window ends.

This maintenance window is needed to deploy critical infrastructure upgrades.

We apologize for the inconvenience caused. Please contact support@modeanalytics.com if you have questions.

You can always monitor the status of the Mode platform on our status page: https://status.modeanalytics.com/
Posted Mar 14, 2022 - 12:10 PDT
This scheduled maintenance affected: Site and API, Data Source Connectivity - Direct Connect, Data Source Connectivity - Bridge, Notebooks: Python & R, and Report Run Scheduler.