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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Intermittent Notebook Outage
Incident Report for Mode
This incident has been resolved.
Posted Aug 01, 2023 - 14:46 PDT
A fix has been implemented and we are monitoring the results and stability of Notebooks.
Posted Aug 01, 2023 - 07:51 PDT
We are continuing to investigate this issue on our side. You can still try duplicating reports as a potential workaround where possible. Thanks for your continued patience during this investigation.
Posted Jul 31, 2023 - 14:43 PDT
We are continuing to investigate the issue with the unexpected termination of some Notebook sessions with the error message - "Notebook session unavailable".

You may duplicate and re-run the impacted report but please be aware that we have seen some repeat failures after duplicating as well.

Thank you for your patience as we continue to investigate this on our end.
Posted Jul 31, 2023 - 07:58 PDT
This incident affected: Notebooks: Python & R.