| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Notebooks slow to run or failing
Incident Report for Mode
Resolved
The issue has been resolved and Notebook runs should complete as expected. Thank you for your patience.
Posted Sep 06, 2023 - 14:34 PDT
Identified
We have identified an issue with a third party service and are working on a fix.
Posted Sep 06, 2023 - 11:19 PDT
Investigating
We are currently investigating and issue where some notebooks are slow to run or a failing.
Posted Sep 06, 2023 - 11:10 PDT
This incident affected: Notebooks: Python & R.