| Service Status

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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Database Maintenance
Scheduled Maintenance Report for Mode
Completed
Maintenance has been postponed until further notice. Due to some road bumps while preparing for the database updates, we have decided to play it safe and will reschedule soon.
Posted Sep 07, 2019 - 09:46 PDT
Scheduled
Mode will be unavailable for approximately two hours Sunday September 8th between 8am and 9am PST whilst we perform some updates to our core databases. As much as possible we try to keep the site up during maintenance but in this case it is both safer and faster to do the work with the site offline.
Posted Sep 06, 2019 - 13:07 PDT
This scheduled maintenance affected: Site and API, Data Source Connectivity - Direct Connect, Data Source Connectivity - Bridge, Notebooks: Python & R, and Report Run Scheduler.