| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Possible Service Interruption - Mode Third Party Component
Scheduled Maintenance Report for Mode
The maintenance by our third party service has completed. Thank you for your patience!
Posted Sep 08, 2023 - 22:15 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2023 - 21:00 PDT
We've been alerted that one of Mode's third party vendors will be undergoing urgent maintenance. During this period, Mode users might notice intermittent visual issues while rendering Notebooks, duplicating reports, saving reports and with the schema browser.

The issues would specifically manifest in delays of application feedback but any data or changes made during this period will not be lost. As a temporary workaround, users can refresh the Mode page to help reload the latest content available.

We will update this status page once the third party maintenance is complete. Thank you for your patience and our apologies for the inconvenience caused.
Posted Sep 08, 2023 - 15:55 PDT
This scheduled maintenance affected: Notebooks: Python & R, Reports and Dashboards, Visual Explorer, and SQL Editor.