| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

Intermittent performance issues
Incident Report for Mode
Resolved
This incident has been resolved.
Posted Oct 17, 2020 - 00:38 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 16, 2020 - 23:43 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 16, 2020 - 23:42 UTC
Monitoring
Our engineering team has deployed a fix for this issue. Additionally, we are continuing to monitor relevant parts of the product to ensure Mode is behaving as expected.
Posted Oct 16, 2020 - 21:52 UTC
Identified
The issue has been identified and our engineering team is working on a fix.
Posted Oct 15, 2020 - 17:52 UTC
Investigating
We are currently investigating intermittent performance problems. Our engineering team is working to identify the root cause.
Posted Oct 14, 2020 - 16:54 UTC
This incident affected: Site and API.