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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

Partial Outage on Notebooks and Reports

Incident Report for Mode

Resolved

This incident has been resolved.

Posted Jan 28, 2021 - 20:39 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2021 - 20:19 PST

Update

We are continuing to investigate this issue.

Posted Jan 28, 2021 - 20:13 PST

Investigating

We are currently investigating an issue where users are experiencing 503 errors in Notebooks.

Posted Jan 28, 2021 - 18:53 PST

This incident affected: Site and API, Notebooks: Python2, Notebooks: Python3, and Notebooks: R.