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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Partial Outage on Notebooks and Reports

Incident Report for Mode

Resolved

This incident has been resolved.
Posted Jan 28, 2021 - 20:39 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2021 - 20:19 PST

Update

We are continuing to investigate this issue.
Posted Jan 28, 2021 - 20:13 PST

Investigating

We are currently investigating an issue where users are experiencing 503 errors in Notebooks.
Posted Jan 28, 2021 - 18:53 PST
This incident affected: Site and API and Notebooks: Python & R.
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