We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.
Get email notifications whenever Mode creates, updates or resolves an incident.
Get text message notifications whenever Mode creates or resolves an incident.
We are continuing to monitor for any further issues.
Posted Apr 18, 2022 - 11:33 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 18, 2022 - 11:17 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 18, 2022 - 11:03 PDT
Update
We are continuing to investigate this issue.
Posted Apr 18, 2022 - 11:02 PDT
Investigating
We are currently investigating this issue.
Posted Apr 18, 2022 - 10:59 PDT
This incident affected: Site and API, Data Source Connectivity - Direct Connect, Data Source Connectivity - Bridge, Notebooks: Python & R, and Report Run Scheduler.