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We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Connectivity disruption

Incident Report for Mode

Resolved

This incident has been resolved.
Posted Jan 28, 2020 - 22:15 PST

Monitoring

A fix has been implemented and application functionality has been largely restored. We are continuing to monitor this recovery.
Posted Jan 28, 2020 - 10:23 PST

Update

We are continuing to investigate this issue.
Posted Jan 28, 2020 - 10:07 PST

Investigating

We are currently investigating a possible disruption to Mode connectivity.
Posted Jan 28, 2020 - 10:05 PST
This incident affected: Site and API and Data Source Connectivity - Direct Connect.
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