| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@modeanalytics.com for assistance.

Service Interruption
Scheduled Maintenance Report for Mode
The scheduled maintenance has been completed.
Posted Apr 09, 2022 - 18:33 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 09, 2022 - 18:01 PDT
UPDATE: automated notifications for the below maintenance window were mistakenly sent out this morning in the AM, rather than the originally communicated PM times. Rest assured the maintenance has not yet started; we will start at the original 6pm Pacific time as listed below.

We apologize for any confusion.

On Saturday, April 9th, 2022, Mode will be performing scheduled maintenance during the following time:

Start Time: 6 pm Pacific Time
End Time: 7 pm Pacific Time

Access to the Mode platform may be unavailable during this maintenance window, directly or via the Mode API. Any operations scheduled during the maintenance window, such as scheduled report runs, will be queued to run immediately after the maintenance window ends.

We apologize for the inconvenience caused. Please contact support@modeanalytics.com if you have questions.

You can always monitor the status of the Mode platform on our status page: https://status.modeanalytics.com/
Posted Apr 09, 2022 - 08:38 PDT
This scheduled maintenance affected: Site and API, Data Source Connectivity - Direct Connect, Data Source Connectivity - Bridge, Notebooks: Python & R, and Report Run Scheduler.