| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

AWS Partial Outage impacting API

Incident Report for Mode

Resolved

We are observing expected response codes and response times for the Audit Logs API endpoint. If you experience any other disruptions please feel free to reach out to Mode Support via in-app chat or by email (support@mode.com). Thank you.
Posted Jun 13, 2025 - 11:10 PDT

Monitoring

An AWS partial outage is impacting the Audit Logs API endpoint. We are aware of and monitoring the situation. You can follow the AWS updates at https://health.aws.amazon.com/health/status under the
"Increased Queue Processing Time" incident that began on June 13th, at 10:12 AM PDT.
Posted Jun 13, 2025 - 10:34 PDT
This incident affected: Site and API.