We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.
Get email notifications whenever Mode creates, updates or resolves an incident.
Get text message notifications whenever Mode creates or resolves an incident.
Issues looked to be due to AWS network - AWS is looking to be stable again.
Posted Dec 15, 2021 - 08:20 PST
Monitoring
The degradation looked to be as a result of an AWS us-west-2 outage. Mode reports look to be loading again but we are currently monitoring the situation.
Posted Dec 15, 2021 - 08:11 PST
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 08:08 PST
Update
Reports are continually "loading the report". The team is currently investigating the issue.