| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

System Upgrades!
Scheduled Maintenance Report for Mode
Completed
Systems are backup and running normally. If you have any questions or see something unexpected please contact support. In the meantime have a great rest of the day.
Posted Nov 04, 2017 - 12:26 PDT
Verifying
Tasks two and three are complete. We're verifying our systems, expect to be back online around 12:15 PT -- slightly over schedule but not too much.
Posted Nov 04, 2017 - 11:57 PDT
In progress
We've completed the first of three major tasks. It took a little longer to complete than when we did the test run earlier this week. We'll see how the next step progresses. There's a chance we'll have to extend the window by 30 minutes. If that happens you'll hear about it here first, so stay tuned!
Posted Nov 04, 2017 - 10:11 PDT
Update
We're getting started now!
Posted Nov 04, 2017 - 09:16 PDT
Scheduled
Mode will be unavailable for a period Saturday morning between 0900 and 1200 PST. During this window we will be making configuration updates to our Postgres databases. We'll be posting status updates here throughout the maintenance window.
Posted Nov 04, 2017 - 09:09 PDT