| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site and API ? Operational
Data Source Connectivity - Direct Connect ? Operational
Data Source Connectivity - Bridge ? Operational
Notebooks: Python & R ? Operational
Report Run Scheduler ? Operational
Reports and Dashboards ? Operational
Visual Explorer ? Operational
SQL Editor ? Operational
Third Party Dependency ? Operational
Ticketing System - Intercom ? Operational
90 days ago
100.0 % uptime
Today
Discovery Database Operational
90 days ago
97.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Delayed delivery of scheduled emails
Resolved - The incident has been resolved. Please reach out to Support, via chat or by emailing support@mode.com, if you are still encountering any issues in receiving scheduled emails. Thank you for your patience as we worked to resolve this.
Mar 31, 05:57 PDT
Monitoring - A fix for the issue has been implemented by our engineers. Scheduled emails that were not previously received should be arriving in the respective inboxes.
Mar 31, 05:25 PDT
Identified - We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.
Mar 31, 04:58 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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