| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Site Maintenance
Scheduled Maintenance Report for Mode
Completed
The scheduled maintenance has been completed.
Posted Dec 09, 2016 - 03:53 PST
Update
We're rolling the updates back now. Sorry for the prolonged outage. We'll be escalating some RDS issues with AWS once things settle down in the morning.
Posted Dec 09, 2016 - 02:10 PST
Verifying
Upgrade complete. Verification and then we'll be back. Apologies for the extended maintenance window.
Posted Dec 08, 2016 - 23:40 PST
Update
We're still watching the upgrade-o-meter tick along. In the meantime we're spinning up some replacement instances so that we can back out of the upgrade if/when we determine that's the appropriate next step.
Posted Dec 08, 2016 - 22:40 PST
Update
Upgrades are going smoothly though a bit slower than planned. It looks like we'll be at it until at least 10:30 PDT. Stay tuned for further updates.
Posted Dec 08, 2016 - 22:06 PST
In progress
We'll be getting started in the next couple of minutes.
Posted Dec 08, 2016 - 21:06 PST
Scheduled
Mode will be down for maintenance for approximately one hour on December 9th beginning at 21:00 PDT.
Posted Dec 06, 2016 - 14:35 PST