| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

Authentication Issue

Incident Report for Mode

Resolved

A fix was implemented and after monitoring the situation, we have confirmed that our fix did resolve the issue. Thank you for your patience.

Posted Mar 08, 2021 - 08:24 PST

Update

We are continuing to investigate this issue.

Posted Mar 08, 2021 - 08:24 PST

Investigating

We are currently investigating an application performance issue related to authentication via Office 365. Our engineering team is working to identify the root cause.

Posted Mar 08, 2021 - 06:56 PST

This incident affected: Site and API.